{"id":81,"date":"2026-02-26T04:02:53","date_gmt":"2026-02-26T04:02:53","guid":{"rendered":"https:\/\/www.triptrak.site\/?page_id=81"},"modified":"2026-02-26T08:01:03","modified_gmt":"2026-02-26T08:01:03","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.triptrak.site\/index.php\/refund_returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\n<p><b>TRIPTRAK SDN. BHD.<\/b> <b>, customer satisfaction is important to us. Please read our refund policy carefully before making a purchase.<\/b><\/p>\n\n\n\n<p><strong>Consultancy Services<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Due to the customized and time-based nature of consultancy services, payments are non-refundable once work has begun.<\/li>\n\n\n\n<li>If you wish to cancel before the work starts, a partial refund may be considered depending on any preparation already done.<\/li>\n\n\n\n<li>You may reschedule consultations by providing at least 72 hours\u2019 notice.<\/li>\n<\/ul>\n\n\n\n<p><strong>Digital Products (Templates &amp; Tools)<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<ul class=\"wp-block-list\">\n<li>All digital product sales are final and non-refundable once the file has been delivered via email.<\/li>\n\n\n\n<li>If you experience any issue with the file (e.g., download error or missing content), please contact us within 72&nbsp;hours at support@smartsuppliers.com, and we will assist you.<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<p><strong>Contact for Support<\/strong><\/p>\n\n\n\n<p>For all refund or reschedule requests, please email us at triptrakweb@hotmail.com with your name, order reference, and details of your request.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>TRIPTRAK SDN. BHD. , customer satisfaction is important to us. Please read our refund policy carefully before making a purchase. Consultancy Services Digital Products (Templates &amp; Tools) Contact for Support For all refund or reschedule requests, please email us at triptrakweb@hotmail.com with your name, order reference, and details of your request.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-81","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/pages\/81","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/comments?post=81"}],"version-history":[{"count":3,"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/pages\/81\/revisions"}],"predecessor-version":[{"id":248,"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/pages\/81\/revisions\/248"}],"wp:attachment":[{"href":"https:\/\/www.triptrak.site\/index.php\/wp-json\/wp\/v2\/media?parent=81"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}